Title: What should I do if my car is scratched? Summary of hot topics and solutions across the Internet for 10 days
Recently, topics related to "vehicle scratches" have remained hot on social platforms and automotive forums. This article will combine the hot topics on the Internet in the past 10 days to sort out the complete processing process after the vehicle is scratched, and provide a digital reference.
1. Review of hot events across the network (last 10 days)
| Date | hot events | amount of discussion |
|---|---|---|
| June 5 | Hangzhou Tesla owner’s textbook treatment after being scratched | 285,000 |
| June 7 | Video of "open door killing" dispute in Beijing parking lot goes viral | 362,000 |
| June 10 | Insurance company launches "on-site-free" claim settlement service | 198,000 |
2. Standard treatment process after the vehicle is scratched
| steps | Operational points | Things to note |
|---|---|---|
| 1. On-site evidence collection | Take panoramic photos, detailed close-ups, and other vehicle information | Make sure to include time and location information |
| 2. Responsibility determination | Confirmed through evidence such as driving recorders and surveillance videos | It is recommended to quickly process the small scratches |
| 3. Negotiate and resolve | Record the other party’s driver’s license and contact information | It is recommended to sign a written agreement |
| 4. Insurance report | Report the case to the insurance company within 48 hours | Keep all maintenance tickets |
3. Coping strategies in different scenarios
Scene 1: The perpetrator escapes
Immediately call the police and call for surveillance, and provide the insurance company with proof of police filing, and you can get 70% of the compensation (some insurance companies have different policies).
Scene 2: The parking lot is scratched
According to Article 1198 of the Civil Code, parking lots can be required to provide monitoring or bear corresponding responsibilities. Recent hot cases show that 63% of parking lot disputes were resolved through monitoring.
Scene 3: Slight scratch
| How to fix it | cost range | Applicability |
|---|---|---|
| Polishing | 50-200 yuan | The paint surface is not damaged |
| touch-up pen repair | 30-100 yuan | Small scratches |
| Partial spray painting | 300-800 yuan | moderate damage |
4. New Trends in Insurance Claims (2023 Data)
| Service type | Coverage | average processing time |
|---|---|---|
| Quick compensation online | 87% | 2.3 hours |
| No liability for compensation | 65% | 24 hours |
| Repair first, pay later | 42% | N/A |
5. Netizens hotly discuss TOP3 solutions
1.eDiscovery Tools: Use the "Traffic Police 12123" APP to take photos and record them with one click, and supports automatic recording of GPS positioning and timestamps.
2.Community mutual aid model: Posting vehicle damage information to community owner groups, the success rate is as high as 71% (data from a certain community platform).
3.Exclusive services for new energy vehicles: Tesla and other brands provide "Sentinel Mode" automatic recording, which increases the success rate of rights protection by 40%.
6. Advice from legal experts
According to the latest judicial interpretation, for property damage accidents of less than 5,000 yuan, the parties concerned can negotiate on their own. But please note:
- A written agreement must be signed and signed by both parties
- It is recommended to register with the traffic control department
- Keep records of all communications
Through the above structured data and hot spot analysis, we hope to provide practical reference for car owners who encounter vehicle scratches. When encountering similar situations, the key is to stay calm and protect your rights in accordance with the law.
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